FAQ

How many people can join a meeting at once?

We recommend, up to a maximum of 10 in your office at the moment. There are special rooms that you can book (for free, but we may ask you to make a donation towards our charities if this gets difficult to maintain) where up to 100 can join a meeting. Similarly, we are testing VR rooms.

How do I change my office background?

You can change plenty of settings in your office, including your background. As long as your image is in landscape it’s good for us. Or use one of ours - we will keep adding more for you to pick from, because we think it’s important to mix things up.

Simply click on your name in your office and follow the steps.

How do I lock my office?

When in your office, just click the lock to the top left of the window to lock and unlock your office. You will hear a thunking lock sound - unless you change your preferences (same as changing your office background - click your name) whilst inside your office.

How can I change my profile picture?

Yes, just log in to your account and click the change button under your current picture.

How do I invite guests to my office?

Send them an invite with copy that reads something like the following;

How to visit my virtual office.

1/ Make sure your camera and microphone are turned on and working.

2/ Using the Google Chrome Browser on your computer or the Safari Browser on your iPad or iPhone, visit https://vgi.io/CAMPUS

3/ Enter your name and then my name (e.g. Office Pet Dog) – select my name from the drop-down box.

4/ You will enter the lobby in our office and be greeted by my virtual receptionist.

5/ I will come and bring you to my office, you will see the view change from the lobby to my office.

6/ Once there, click the headset at the top left of my office to start talking.

7/ If I'm not in, my virtual receptionist will take a message and text it to me.

Do I have to have an office to use Campus?

Yes, you must be renting a room to access all of Campus’ features, such as watching classes and viewing the library of content. You can visit as a guest and join meetings in any of the rooms, but you won’t be able to enjoy features such as class, VR, pitching rooms or networking spaces without being a member.

Is the building open 24/7?

If you’re online, so is your building. Please try to live a work-life balance and be kind to yourself. Please try to tell our boss that.

Can I share my screen?

Yes, but you will need to add a plug-in to Chrome, which you can download for free here.

This plug-in will need to be updated from time to time, and we will email you when it does.

Can I message people on the platform?

Sure, you just need to install a quick Chrome extension and you’re good to go.

Where can I find the content included in my subscription?

Inside your office, just click the icon with the squares.

Can I attend live masterclasses?

Yes, and we publish a schedule as far in advance as possible. Please be aware this is liable to change. You are provided with a live stream, and sometimes with a feed of the class chat. You are not provided with the ability to ask questions or contribute towards the chat.

Do you offer discounts on multiple offices?

Yes, please contact us for more information.

How do I cancel my subscription?

You can cancel your PayPal subscription anytime to cancel your room, or hand back your keys with an email. We hope you won’t though, because we’re building a community and you were here at the ground floor.

How do I change my password?

You can change your password by clicking your name in your office and following the instructions.

If locked out of your office, you can change your password, by clicking login then ‘forgot my password’ and follow the onscreen instructions.

What features will be available in the future?

Teleporting, holographic pet dogs and mind-reading note-taking. And some other features that we are excited about, but we don’t want to mention until the bugs have been squeezed out of them.

Can I meet people from other buildings?

Ah - that’s one of those features…...